Right of withdrawal


Although we do offer right of withdrawal we are not responsible for products once they leave the United States and we will not accept any returns for orders that are shipped internationally.

You may cancel your order within 10 days with giving sufficient reasoning in writing (eg letter, fax, email) or - revoked by returning the item - of the goods before the deadline expires. The period begins upon receipt of this notification in writing, but not before receipt of the goods.
In case of an effective withdrawal the merchandise may be returned. If merchandise is returned in deteriorated condition you will be obliged to pay compensation.
For the deterioration you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the products and functioning" refers to the testing and evaluation of the respective goods. Transportable items are to be returned at your risk.
The right does not apply to contracts for the supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which, due to their nature cannot be returned or can spoil quickly or whose expiration date has passed.


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